Terms of Service

Last updated: September 10, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Tangy Trails Education Ltd ("Tangy Trails", "we", "us", or "our") regarding your use of our website, courses, and related services.

2. About Our Services

Tangy Trails provides online educational courses and training programmes for UK adults. Our services include:

• Access to online course materials and resources
• Interactive learning platforms and tools
• Instructor support and guidance
• Certificates and qualifications upon completion
• Career development resources

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into contracts
• Provide accurate and complete information
• Comply with all applicable laws and regulations

4. Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

5. Course Enrolment and Payments

Enrolment

• Course enrolment is subject to availability
• We reserve the right to cancel courses due to insufficient enrolment
• Course schedules and content may be modified as needed

Payment Terms

• Payment is required before course access is granted
• All prices are in British Pounds (GBP) and include VAT where applicable
• Payment plans may be available for qualifying courses
• We accept major credit cards and bank transfers

Refund Policy

• Refund requests must be submitted in writing
• Refunds are processed within 5-10 business days
• No refunds for completed courses or after 14 days
• Payment plan balances remain due even if access is revoked

6. Acceptable Use

You agree not to:

• Share your account credentials with others
• Download, copy, or redistribute course materials without permission
• Use our services for any unlawful or prohibited purpose
• Interfere with or disrupt our systems or services
• Submit false or misleading information
• Engage in harassment or inappropriate behaviour
• Attempt to reverse engineer or hack our platform

7. Intellectual Property

All course content, materials, and resources are protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive licence to access and use the materials for personal educational purposes only.

Your Content

Any content you submit (assignments, forum posts, etc.) remains your property, but you grant us a licence to use it for educational and promotional purposes.

8. Certificates and Qualifications

• Certificates are awarded upon successful completion of course requirements
• Qualifications are accredited by recognised UK professional bodies
• False claims about qualifications may result in certificate revocation
• We maintain records of all issued certificates

9. Technical Requirements

You are responsible for ensuring you have:

• Reliable internet connection
• Compatible device and browser
• Necessary software and plugins
• Technical knowledge to use our platform

10. Limitation of Liability

To the fullest extent permitted by law, Tangy Trails shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Technical issues beyond our reasonable control
• Third-party actions or content

11. Indemnification

You agree to indemnify and hold Tangy Trails harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Termination

We may terminate or suspend your access to our services at any time for violation of these Terms or other reasonable cause. Upon termination:

• Your access to course materials will be revoked
• Outstanding payment obligations remain due
• Certain provisions of these Terms will survive termination

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved through binding arbitration or in the courts of England and Wales.

15. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or website notice at least 30 days before taking effect. Continued use of our services constitutes acceptance of the updated Terms.

16. Contact Information