Privacy Policy

Last updated: September 10, 2025

1. Introduction

Tangy Trails Education Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Course preferences and educational background
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and device information
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your personal information to:

• Provide educational services and course materials
• Process payments and manage your account
• Send newsletters and course updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Respond to customer service inquiries

4. Cookie Policy

We use cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner. For detailed information, please see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically:

• Student records: 7 years after course completion
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 24 months

9. International Data Transfers

Your data may be processed in countries outside the UK/EU. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date.

12. Contact Us